7 Employee Engagement Strategies To Transform Your Workplace
The Engagement Paradox: When Employee Engagement Strategies Lead to Disengagement
Employee engagement is one the key strategies leaders rely on to produce a great customer experience and better business results, and it rarely delivers. In fact, leaders and employees today are caught in the grip of the Engagement Paradox where employee engagement strategies are actually leading to employee disengagement.
The Impact? We’re missing the opportunity to align the customer experience and business results we want, with the employee experience we need to produce them.
How does focusing on engagement lead to disengagement?
Watch as Brady Wilson discusses the two key reasons why:
- We’ve focused on engagement and ignored energy—the fuel that drives passion, innovation, and the vital differentiators of the customer experience.
- We’ve failed to understand the brain—the organ that generates our experiences.
Transform Your Employee Engagement Strategy: 7 Leadership Principles
Our work with organizations over the past 20 years has revealed the biggest obstacle to energized workplaces: how leaders think about engagement. By leveraging key principles based on brain science, leaders can unlock their people’s potential and fuel great customer experiences, innovative ideas and deliver great business results.
These 7 leadership principles from brain science explain why achieving employee engagement is not enough. Each one represents a significant shift from traditional wisdom.
LEADERSHIP PRINCIPLE #2
Trust Conversations, Not Surveys
Employees don’t care about your engagement scores. They care about their lived experience at work. Brady Wilson discusses how the right workplace conversations can foster a sense of connection, boost a sense of calm, and fuel creativity, confidence, cause or purpose.
LEADERSHIP PRINCIPLE #3
Target Emotion, Not Logic
Emotion energises an employee’s brain, and it’s this energized brain that sustains engagement and powers performance. Brady Wilson discusses how emotional engagement is more powerful than rational engagement.
LEADERSHIP PRINCIPLE #4
Seek Tension, Not Harmony
LEADERSHIP PRINCIPLE #5
Practice Partnering, Not Parenting
LEADERSHIP PRINCIPLE #6
Pull Out The Backstory, Not The Action Plan
The human brain is wired for reaching out to and interacting with others. Brady Wilson discusses how short and simple Partnering conversations can uncover the backstory critical to understanding employee engagement survey scores.
LEADERSHIP PRINCIPLE #7
Meet Needs, Not Scores
When you learn how to help employees get their needs met skillfully, it generates a cycle of healthy decisions, reduced interference, and sustainable energy to motivate your teams. Brady Wilson discusses the emotional brain and how it can power up performance.
The Engagement Paradox
This white paper offers a new path forward – one that blends the energy employees want with the customer experience and business results leaders need.
THE BOTTOM LINE
Without energy, your strategies are at risk
Transforming the way you engage with employees in today’s complex workplaces requires new approaches to leadership. Our customized learning solutions will help you grow leadership skills and fuel sustainable performance.
You can help your team members feel comfortable, confident, and motivated to use their full intelligence and capabilities to contribute to the success of the team.
We can help.
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