Senior Facilitator & Leadership Coach
Expert FACILITATOR
Unlocking Fresh Thinking & Generating Momentum
Heather is a skilled and trusted facilitator who brings clarity, energy, and strategic insight to the complex work of collaboration and change. For over two decades, she has supported organizations in designing and leading conversations that unlock fresh thinking, align diverse perspectives, and generate meaningful momentum. Whether guiding a high-stakes strategy session, a systems design process, or a participatory leadership event, Heather creates the space for transformative dialogue and decisive action.
Her facilitation practice draws on deep expertise in methodologies such as ORID, Open Space, World Café, and Theory of Change. She has led a wide spectrum of initiatives—from multi-stakeholder summits to business design workshops—and is widely recognized for her ability to engage individuals across every level of an organization. Her work has earned national recognition, including being named a Clean50 honoree in the Consultants and Enablers category.
Whether holding space in a room full of voices or coaching one-on-one with a leader, Heather helps people pause, reflect, and re-engage with renewed clarity, energy, and commitment to what matters most.
EXPERIENCED COACH
Helping You Reconnect To The Possibilities Within
Heather’s coaching is grounded in her belief that every human has the capacity to adapt, grow, and lead with courage—especially in times of change. Since 2015, Heather Watt-Kapitain has coached leaders of all walks of life to unlock their potential, amplify their impact, and navigate change with clarity and confidence. With a coaching approach rooted in adaptability, reflective inquiry, and transformative learning, Heather helps clients uncover blind spots, build self-awareness, and lead from a place of authenticity and purpose.
Heather is a Certified Practitioner with AQai (Adaptability Quotient)—a globally recognized framework that helps individuals and organizations develop the skills to thrive in times of rapid change. Heather is deeply aligned with AQai’s mission: to inspire and empower every human with the skills to adapt and thrive—ensuring no one is left behind in the fastest period of change in history. This commitment is evident in her work with leaders who are navigating uncertainty, leading transformation, or stepping into new roles with high responsibility.
Heather’s coaching is not about fixing what’s broken—it’s about helping people reconnect with what’s already possible within them. She believes that every person is full of untapped potential, and her role is to hold space, ask powerful questions, and co-create conditions for that potential to flourish.
With over 20 years of experience in leadership coaching and development, facilitation, and systems change, Heather brings both strategic insight and deep empathy to every engagement. Her clients value her straight talk, her humour, her ability to create trust quickly, and her skill in helping them move from insight to action in meaningful and sustainable ways.